Privacy Policy – Diamond Elegance
Effective Date: February 11, 2025
At Diamond Elegance, we respect and value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect various types of information when you visit or interact with our website. The information we may collect includes:
- Personal Information: When you make a purchase, sign up for newsletters, or contact us, we collect personal details such as your name, email address, phone number, shipping address, and payment information.
- Payment Information: For orders, we collect payment information, including credit card or debit card details. This information is processed securely through third-party payment processors.
- Non-Personal Information: We collect information about how you use our website, including IP addresses, browser types, and browsing behavior. This helps us improve our services and website functionality.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including payment processing and shipping.
- Customer Service: To respond to your inquiries, provide support, and address any issues with your orders.
- Marketing: With your consent, we may send promotional emails, updates, and special offers. You can opt-out of these communications at any time.
- Improvement of Services: To enhance and personalize your shopping experience by improving our website, products, and services.
- Legal Compliance: To comply with legal obligations and protect our rights and interests.
3. How We Protect Your Information
We take the security of your personal information seriously. We use industry-standard encryption technologies (such as SSL) to protect your data during transmission. Our website and payment processing systems are designed to safeguard your personal and financial information.
- Secure Payments: Payment details are processed through third-party, secure payment gateways. We do not store your payment information directly.
- Access Control: We limit access to your personal information to authorized personnel only. All sensitive data is kept within a secure environment.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We may share your information with trusted third-party service providers who assist us with business operations, such as payment processors, shipping companies, and customer service platforms. These parties are required to keep your information confidential and use it only for the purposes for which it was provided.
- Legal Requirements: We may disclose your information when required by law or to protect our legal rights, such as responding to subpoenas or legal requests.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing behavior and improve your experience on our website. Cookies are small files that are stored on your device and enable us to remember your preferences, analyze website traffic, and provide personalized content.
- Types of Cookies We Use:
- Essential Cookies: Necessary for the basic functioning of our website, such as session management and security.
- Performance Cookies: Help us analyze how visitors use our website to improve performance and user experience.
- Advertising Cookies: Used for targeted advertising and marketing purposes based on your browsing behavior.
You can adjust your browser settings to block cookies, but this may affect the functionality of our website.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we update or correct any inaccurate information.
- Deletion: You can request the deletion of your personal data, subject to certain exceptions (e.g., legal obligations).
- Opt-Out: You can opt out of receiving promotional emails by clicking the unsubscribe link in any email we send or by contacting us directly.
To exercise any of these rights, please contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: info@diamondelegancee.com
- Phone: 406-421-6060
- Address: 3212 West Fork Street, South Miles City, Montana, United States
Thank you for choosing Diamond Elegance. We value your trust and are committed to protecting your privacy.
